Cut & Paste into your own notes

Chapter 1 – Decision Making

How do we buy things?

Every chapter of this book is divided into organizing principles, and this chapter has two: Core benefits and involvement.

These are not the “official” ideas for dividing CB up (that does not exist – ask ten CB scholars, and they will give you 15 ways of doing it). But, CB is a big messy field, and these are pretty sensible places for a beginner to start.

Your job is to absorb these ideas, and really try to get your head around them. Do that, and you will not only understand a great deal, but also have an excellent foundation for whatever you do next.

Organizing principles

  • Slightly dented road sign showing an arrow with one head pointing left and another head pointing right

    When you buy a thing, what are you actually buying? A concept fundamental to the very existence of marketing
  • photo of a gift shop in Oia, Greece. There are stacked up paintings and decorated plates on a crude dark wooden shelf. The rough hewn stone floor is visible - the atmosphere is evocative of an older time

    How much work does it take to buy a thing? Does that matter?
ExerciseExercise (Answer - profs only)